SunTrust Online Services Agreement and Disclosure

Jul 1, 2010 appears on a credit card or credit line application and/or credit …… Brokerage, and consumer credit card accounts that have recurring

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SunTrust Online Services Agreement and Disclosure
I. Introduction
a. General Terms Applicable To All Users
b. Electronic Consent To The Service
c. Account Requirements
d. Service Access
II. Online Security Guarantee
III. Bill Pay Service
a. Terms And Conditions Of The Bill Pay Service (Terms And Conditions)
b. Service Definitions
c. Bill Pay Service Guarantee
d. Bill Payment Scheduling
e. Payment Authorization And Remittance
f. Payment Methods
g. Payment Cancellation Requests
h. Stop Payment Requests
i. Prohibited Payments
j. Exception Payments
k. Bill Delivery And Presentment
l. Exclusions Of Warranties
m. Service Fees And Additional Charges
n. Failed Or Returned Transactions
o. Alterations And Amendments
p. Biller Limitation
q. Returned Payments
r. Credit Information
IV. Internal Funds Transfers
a. Daily Processing Deadlines
b. Internal Transfer Limits
c. Payment, Advance Or Funds Transfer Authorization And Remittance
d. Funds Transfer Cancellation Requests
e. Withdrawal Transaction Limitations
f. Your Liability For Unauthorized Transfers
V. External Transfers
a. Daily Processing Deadlines
b. Transfer Limits and Fees
c. External Transfer Authorization And Remittance
d. External Transfer Cancellation Requests
e. Withdrawal Transaction Limitations
f. Your Liability For Unauthorized Transfers
VI. Online Statement Delivery Service
a. Service Requirements
b. Eligible Accounts
c. Online Statement Delivery
d. Termination Rights
e. Receiving Statement Photocopies
f. Minimizing Risks
VII. Alerts Service
VIII. Download Service
a. Transmission and Storage
b. Additional Limitations of Liability
IX. Privacy and Security
a. Password And Security Procedures
b. Computer Equipment And Software
c. Address Or Banking Changes
d. Email Address
e. Account Information
X. Other General Information
a. Electronic Mail
b. Inactivity
c. Errors And Questions
d. Service Termination, Cancellation, Or Suspension
e. Hours of Operation
i. Business Days
ii. Business Hours
iii. Customer Service Hours
XI. Dispute Resolution And Limitations Of Liabilities
a. Severability
b. Mediation
c. Jury Trial Waiver
XII. General Provisions
a. Waiver/No Waiver
b. Assignment
c. Captions
d. Governing Law
e. This Agreement Amends And Is In Addition To All Other Agreements

Download SunTrust Online Services Agreement and Disclosure pdf from www.suntrust.com, 33 pages, 242.12KB.
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