1999 Cadillac Warranty and Owner Assistance Information

Have you purchased the Genuine GM Protection Plan? The GM Protection Plan may be purchased within specific time/mileage limitations. See the information request form on page 31 of this booklet. Remember, if the service contract you are considering to purchase does not have the GM Protection Plan emblem shown above on it, then it is not the Genuine GM Protection Plan from General Motors.

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  • Cadillac Warranty and Owner Assistance Information
    • An Important Message to Cadillac Owners . . .
      • Cadillacs Commitment to You
      • Vehicle Operation and Care
      • Maintenance Records
      • Owner Assistance
      • GM Participation in an Alternative Dispute Resolution Program
    • Warranty Coverage at a Glance
      • New Vehicle Limited Warranty Emission Control Systems Warranties
    • General Motors Corporation New Vehicle Limited Warranty
      • What Is Covered
        • Warranty Applies
        • Repairs Covered
        • Warranty Period
        • Bumper-to-Bumper Coverage
        • Sheet Metal Coverage
        • Corrosion:
        • Rust-Through:
        • Towing
        • Tire Coverage
        • No Charge
        • Obtaining Repairs
      • What Is Not Covered
        • Tire Damage or Wear
        • Damage Due to Accident, Misuse, or Alteration
        • NOTE: This warranty is void on vehicles currently or previously titled as salvaged, scrapped, junked, or totaled.
        • Damage or Corrosion Due to Environment, Chemical Treatments or Aftermarket Products
        • Damage Due to Insufficient or Improper Maintenance
        • Maintenance
        • Extra Expenses
        • Other Terms:
    • Things You Should Know About the New Vehicle Limited Warranty
      • Warranty Repairs Component Exchanges
      • Warranty Repairs Recycled Materials
      • Tire Service
      • After-Manufacture Rustproofing
      • Paint, Trim and Appearance Items
      • Chemical Paint Spotting
      • Warranty Coverage Extensions
        • Time Extensions:
        • Mileage Extensions:
      • Warranty Service United States and Canada
      • Touring Owner Service Foreign Countries
      • Warranty Service Foreign Countries
      • Original Equipment Alterations
      • Recreation Vehicle and Special Body or Equipment Alterations
      • Pre-Delivery Service
      • Production Changes
    • Emission Control Systems Warranties
      • What Is Covered
      • Federal Emission Control Systems
        • Emission Defect Warranty
        • Emission Performance Warranty
        • Your Rights and Obligations (For Vehicles Subject to California Exhaust Emission Standards)
        • General Motors Warranty Coverage:
        • Owners Warranty Responsibilities:
        • What Is Covered
        • What Is Not Covered
      • Emission Warranty Parts List
        • Federal coverage
        • California coverage
        • Powertrain Control System
        • Fuel Management System
        • Air Management System
        • Ignition System
        • Catalytic Converter System
        • Positive Crankcase Ventilation System
        • Exhaust Gas Recirculation System
        • Secondary Air Injection System
        • Evaporative Emission Control System (Gasoline Engines)
        • Miscellaneous Items Used in Above Systems
      • Things You Should Know About the Emission Control Systems Warranties
        • Replacement Parts
        • Maintenance and Repairs
        • Claims Procedure
    • Owner Assistance
      • Customer Satisfaction Procedure
        • STEP ONE Discuss your concern with a member
        • of dealer management.
        • contact the owner of the dealer facility
        • STEP TWO
        • contact
        • the Cadillac Customer Assistance Center
        • We encourage you to call the toll-free number in
        • order to give your inquiry prompt attention.
        • STEP THREE
      • Assistance For Text Telephone (TTY) Users
      • Cadillac Roadside Assistance
      • Cadillac Courtesy Transportation
      • State Warranty Enforcement Laws
      • Special Policy Adjustment Programs Beyond the Warranty Period
      • Customer Assistance Offices
        • United States
        • Canada
        • All Overseas Locations
        • Caribbean Numbers
      • No- Obligation GM Protection Information Request
      • Or call 800-981-4677 toll-free for details today.
Download 1999 Cadillac Warranty and Owner Assistance Information pdf from www.extendedgmwarranty.com, 32 pages, 109.42KB.
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